Question 1

Is my data secure? What happens to my files?

Accepted Answer

Your privacy is our top priority. All conversions (audio and image) happen entirely in your web browser using client-side technology. Your files never leave your device, are never uploaded to our servers, and are never transmitted over the internet. Files are temporarily stored in your browser's local storage (IndexedDB) and are automatically deleted after 24 hours. You can also clear them anytime through your browser settings.

Question 2

What audio formats are supported?

Accepted Answer

Konverton supports all major audio formats including MP3, WAV, OGG, AAC, FLAC, M4A, WMA, AIFF, and more. You can convert between any supported formats. For example, you can convert MP3 to WAV, FLAC to MP3, or AAC to OGG. The converter uses modern web technologies to ensure high-quality conversions.

Question 3

What image formats are supported?

Accepted Answer

Konverton supports all major image formats including JPEG, PNG, WebP, GIF, BMP, HEIC/HEIF, TIFF, AVIF, and ICO. You can convert between any supported formats with options to resize, compress, enhance (brightness/contrast), and adjust quality. HEIC support is especially useful for converting iPhone photos to universally compatible formats like JPEG or PNG.

Question 4

Can I extract audio from video files (MP4, AVI, MOV)?

Accepted Answer

Yes! Konverton can extract audio from video files including MP4, MOV, AVI, MKV, and WebM formats. Simply upload your video file, select your desired audio format (MP3, WAV, FLAC, etc.), and convert. The audio track is extracted and converted directly in your browser without uploading to any server. This is perfect for creating music files from music videos, extracting audio from recorded lectures, or converting video podcasts to audio-only formats.

Question 5

Can I resize or compress images?

Accepted Answer

Yes! Konverton offers comprehensive image editing capabilities including resizing (by percentage or specific dimensions), quality adjustment for compression, cropping, and enhancement options like brightness and contrast control. You can reduce file sizes significantly while maintaining visual quality, making it perfect for web optimization, email attachments, or social media uploads. All processing happens in your browser for complete privacy.

Question 6

Does HEIC conversion work? Can I convert iPhone photos?

Accepted Answer

Yes! Konverton fully supports HEIC/HEIF format conversion, which is the default photo format on modern iPhones and iPads. You can easily convert HEIC images to widely compatible formats like JPEG or PNG, making it simple to share iPhone photos with users on other platforms or upload them to websites that don't support HEIC. The conversion preserves image quality and metadata while ensuring universal compatibility.

Question 7

Are there any file size limits?

Accepted Answer

Since all processing happens in your browser, file size limits depend on your device's available memory and browser capabilities. Most modern browsers can handle files up to several hundred megabytes. However, very large files (over 500MB) may take longer to process or could cause performance issues on devices with limited RAM. For best results, we recommend files under 200MB.

Question 8

Is Konverton really free? Are there any hidden costs?

Accepted Answer

Yes, Konverton is completely free with no hidden costs, subscriptions, or premium tiers. There are no limits on the number of conversions you can perform. We believe in providing a high-quality, privacy-focused tool that's accessible to everyone. The service is supported by optional donations and may display non-intrusive advertisements in the future.

Question 9

How long does the conversion process take?

Accepted Answer

Conversion speed depends on several factors including your file size, selected format, quality settings, and device performance. Small files (under 10MB) typically convert in seconds, while larger files may take a few minutes. Since processing happens locally on your device, a faster computer will complete conversions more quickly. You can continue using other browser tabs while the conversion runs in the background.

Question 10

Do I need to create an account or sign up?

Accepted Answer

No account is required to use Konverton's conversion features. You can start converting audio and image files immediately without any registration, email, or personal information. Simply visit the site, upload your file, select your desired output format, and convert. We designed the tool to be as simple and accessible as possible.

Question 11

What audio quality and bitrate options are available?

Accepted Answer

Konverton offers multiple quality presets to suit different needs: Standard (128 kbps) for smaller file sizes, High (192 kbps) for balanced quality, and Premium (320 kbps) for maximum audio fidelity. You can also choose custom bitrates depending on the output format. For lossless formats like FLAC and WAV, the original audio quality is preserved without compression. Higher bitrates produce better sound quality but result in larger file sizes.

Question 12

Does Konverton work offline or require an internet connection?

Accepted Answer

After the initial page load, Konverton can work offline thanks to modern Progressive Web App (PWA) technology. Once you've visited the site, your browser caches the necessary files, allowing you to convert audio even without an internet connection. This makes it perfect for use on flights, in areas with poor connectivity, or when you want to ensure complete privacy by disconnecting from the network.

Question 13

Which browsers are supported?

Accepted Answer

Konverton works best on modern browsers including Google Chrome (90+), Microsoft Edge (90+), Firefox (88+), Safari (14+), and Opera (76+). Mobile browsers on iOS and Android are also supported. For the best experience and access to all features, we recommend using the latest version of your preferred browser. Older browsers may have limited functionality or slower conversion speeds.

Question 14

Can I convert multiple files at once?

Accepted Answer

Currently, Konverton processes one file at a time to ensure optimal performance and quality. However, you can queue multiple conversions by completing one file and immediately starting another. We're working on batch conversion features for future releases. Meanwhile, the single-file approach ensures your device's resources are fully dedicated to each conversion for the fastest and most reliable results.

Question 15

What happens to my files after 24 hours?

Accepted Answer

Files stored in your browser's local storage are automatically deleted after 24 hours to protect your privacy and free up space. You can download your converted files anytime before then. If you need to keep the files, simply download them to your device. You can also manually clear all stored files immediately through the app's settings or your browser's storage management.

Question 16

Are there any restrictions on commercial use?

Accepted Answer

Konverton is free for both personal and commercial use. You can convert audio and image files for your business, projects, podcasts, websites, or any other purpose without restrictions. However, please ensure you have the legal rights to convert and use any content you process through the tool. We provide the conversion service; you remain responsible for copyright compliance and licensing of your files.

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